Vivek Vimal

Background

About Vivek Vimal

With over 15 years of experience, I bring a unique perspective as a non-core IT professional who has successfully navigated and excelled in the IT field. My expertise spans Oracle Hospitality product implementation, telecom project rollouts, retail operations, and VMware AirWatch MDM solutions. As a Deputy Manager and Customer Relations Executive in the previous organisations, I led cross-functional and cross-training initiatives for application management on Android and iOS devices, supporting PAN India retail operations. My approach has always focused on bridging operational insights with technology-driven solutions to deliver impactful results. In Hospitality Software, Customer Support, and Retail Operations, I continuously strived to deliver impactful solutions that drive operational excellence and customer satisfaction. I served as a Hospitality Software Implementation Specialist, where I leveraged advanced analytics, cloud reporting tools, and data modeling to improve products and onboard new datasets seamlessly. When I am not solving tech challenges or optimising processes, you will find me running marathons or indulging in my love for singing! Competencies: IT Project Management, SQL, Mobile device management Tools, Application management, Oracle Identity management.