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Vivi Sofiana

Head of Branch Optimization at Dbs Bank

Based in Indonesia

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Seniority

Director

Department

Operations

Location

Indonesia

Industry

Banking

Company size

34K

Contact information

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Email

1 credit

v•••••••@dbs.com

Phone

5 credits

+62 ••• •••• ••••

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Background

About Vivi Sofiana

With over a decade at DBS Bank, my journey has evolved from Branch Service Manager to my current role leading the Branch Control Unit & Audit, Sustainability and Process Optimization Lead. My expertise lies in retail branch operations and continuous process improvement, ensuring that our branch banking operations are not only efficient but also aligned with our commitment to sustainability. At DBS, we prioritize innovation and customer satisfaction, and I'm proud to contribute to a culture that values strategic thinking and operational excellence. Our team's mission resonates with my own goals: to deliver top-tier banking services while fostering sustainable practices that benefit our clients and the wider community.

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