Vivian Chen

Background

About Vivian Chen

I turn chaos into organized plans and simplify complexity into actionable steps. With almost a decade in the CRO and pharmaceutical space, I’ve built a reputation for leading clinical trial operations that are not only efficient and compliant, but also human-centered. Whether I’m managing medical imaging studies, optimizing cardiac safety workflows, or guiding a cross-functional team through database migrations, I focus on making the complex feel clear — for my sponsors, my teams, and my stakeholders.As a Clinical Trial Senior Project Manager and PMP®-certified professional, I thrive in high-stakes environments where precision matters and collaboration is key. My ability to absorb information quickly and ask the right questions has helped me stay agile and informed — a strength I’ve leaned on time and again when responding to client escalations or ensuring 100% protocol adherence across multiple studies. My recent work has included overseeing multi-modality studies that generate significant monthly revenue, creating unified SOP-driven processes across medical imaging and cardiac safety trials, and leading 10-member teams through critical system overhauls. But technical skills are only half the story. I’ve been recognized for boosting morale, fostering team accountability, and being a source of calm positivity in fast-paced, often uncertain project landscapes. I’m energized by building relationships, whether it’s with clinical sites across the globe or with sponsors looking for a steady hand to guide their trials to success.My approach is grounded in adaptability, driven by process, and guided by a genuine care for the people I work with. I don’t just manage timelines, I manage trust.Let’s connect if you’re looking for someone who can lead with clarity, deliver with confidence, and always bring a human touch to clinical research.