Vivian Lui
Senior Manager Strategic and Marketing Research at Nbn Australia
Based in Sydney, Australia
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Seniority
Manager
Department
Other
Location
Sydney
Industry
Telecommunications
Company size
5.2K
Contact information
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v•••••••@nbnco.com.au
Phone
5 credits+61 ••• •••• ••••
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Background
About Vivian Lui
A motivated and passionate program manager in the customer research and insights arm in government sectors who enjoys planning, leading and executing large-scale customer experience programs to drive actionable insights to the business. With an analytical and curious mindset, I am involved in hands-on insights development synthesising research - including primary and secondary qualitative and quantitative approaches. Viewing how the insights impact the business, and ultimately the community is what I enjoy most about my roles. More generally, my recent experience involves co-creating with marketing, product and delivery teams to plan and execute research and insights that answers key business' questions, including product/service development and enhancement, bringing the customer's view to the forefront in strategic decision making.
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