Vusani Simelane
Specialist Customer Strategy & Marketing at Eswatini Water Services Corporation Ewsc
Based in Eswatini
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Seniority
Other
Department
Other
Location
Eswatini
Industry
Utilities
Company size
324
Contact information
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v•••••••@swsc.co.sz
Phone
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Background
About Vusani Simelane
A customer experience and customer relationship management professional driven to ensure a seamless customer experience, harnessing relationships between customers and the organisation. Through customer experience metrics such as the net promoter score, customer satisfaction survey, customer life journey analysis, I manage, coordinate, and drive the implementation of cross functional strategies, which pulls and aligns all organizational efforts to deliver cutting edge customer experience.
Decision-makers
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