W. Ben Wolverton
VP, Senior Business Analyst at First Citizens Bank
Based in Raleigh, United States
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Seniority
Vp
Department
General Business & Management
Location
Raleigh
Industry
Banking
Company size
19K
Contact information
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w•••••••@firstcitizens.com
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Background
About W. Ben Wolverton
Seasoned analytics professional (15+ years) experienced in leveraging data to drive strategic planning and generate insight. Sole contributor, innovator, analytic team lead, manager, consultant, and strategic leader.* Evaluated, introduced, and managed new analytic/business intelligence tools at three organizations.* Created predictive modeling framework which increased targeted leads over 4x at First Citizens Bank.* Reduced processing time to update customer service dashboards by 7 days at CRMNEXT.* Managed customer marketing databases and processes at three banks.* Found that financial institutions with CRM solutions achieved 4.6% in annual earnings over financial institutions without a CRM. SKILLS Python, Tableau, Alteryx, SQL, Sales Force Marketing Cloud, SQL Server Management Studio, SAS, SAS Enterprise Miner, SAS Visual Analytics, Figma, Jira, HubSpot, Monday.com, Postman API, Figma, PowerQuery, and Excel.
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