Wagner Mathews

Background

About Wagner Mathews

Dynamic and results-driven Learning & Development professional with a strong background in training facilitation, coordination, onboarding, and process improvement across diverse industries. Skilled at managing cross-functional projects and building relationships with stakeholders at all levels to align learning strategies with business objectives. Passionate about creating engaging, scalable learning solutions that enhance employee performance, efficiency, and retention. Expert in designing and delivering training programs, optimizing learning operations, and driving organizational alignment. Adept at collaborating with leadership and subject matter experts (SMEs) to develop tailored learning experiences that improve knowledge retention and streamline workflows. • Led the transition from WorkRamp to Seismic LMS, boosting engagement by 10% and streamlining training operations for over 100 employees. • Managed and facilitated onboarding programs, reducing new hire ramp-up time from eight to six weeks. • Supervised a team of four to create software training videos and articles, reducing production time by 35%. • Designed and delivered virtual and in-person training for over 300 internal employees and external customers using Zoom, Notion, Articulate, and Google Workspace. •Developed 45+ training scripts and 40+ videos to standardize and streamline product training, enabling faster ramp-up for internal trainers and enhancing customer learning experiences. • Coordinated and executed 50+ cross-functional projects, collaborating with global partners to develop and implement company-wide product training for three teams.