Wakar Tomar
Cluster Manager at Capitalvia
Based in Delhi, India
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Seniority
Manager
Department
Operations
Location
Delhi
Industry
Financial Services
Company size
583
Contact information
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w•••••••@capitalvia.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Wakar Tomar
I am MBA in marketing and finance from one of the prestigious B-School(IMS UNISON University Dehradun). I also believe in Team Management which is a way to connect with people on daily basis. In addition to my Teamwork studies, i have always been passionate about learning new things.All these helped me develop a skill set that helps me achieve my goal and in the process help improve my skillset continuously. Coordinating and delegating tasks between branch. Ensuring adherence to company policies and procedures. •Motivating and managing employees for optimal performance. •Ensuring compliance with safety and legal regulations. Responsibilities Oversee daily branch operations and ensure smooth functioning. Develop and execute branch sales strategies to achieve business targets. Lead and mentor a team of sales executives and support staff. Develop and maintain strong client relationships to drive business growth. Ensure compliance with all regulatory requirements and internal policies. Monitor market trends and competitor activities to identify business opportunities. Prepare and present regular performance reports to senior management. Handle escalated client issues and provide effective resolutions. Conduct regular training sessions for staff to enhance product knowledge and sales skills. •Developing and implementing strategies to optimize resources in order to improve the efficiency and productivity of the assigned cluster •Developing plans to increase profits in the cluster Managing customer relationships to increase customer satisfaction. •Analyzing customer feedback and reports to identify areas for improvement.
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