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Walid Youssef

Senior Program Manager at Motorola Solutions

Based in Canada

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Seniority

Manager

Department

Operations

Location

Canada

Industry

Telecommunications

Company size

27K

Contact information

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Email

1 credit

w•••••••@motorolasolutions.com

Phone

5 credits

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Background

About Walid Youssef

Professional Highlights • Proven track record of success with technology leaders (Riva / Motorola / Huawei / Nokia) in ICT project/program management and professional services for Tier-1 services providers to grow their revenues, transform their networks and shape their vision for the future. • Excellent ability in managing the entire project life cycle, taking project/program from inception to final implementation and closure. Accountable for delivering medium/large, complex, cross-functional technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the PMO’s methodologies and PMI guidelines. • Solid Experience in managing the implementation of Wireless, Wireline, Datacenter, Enterprise Networks and Applications using waterfall, agile, and hybrid methodologies. • Broad experience in Project to operation transition, stabilization, performance improvement, change management, incident management and problem management. • Well versed in building strong collaborative relationships with customers, partners, sponsors, business, and technical stakeholders to ensure business growth and to successfully deliver project milestones. • Possess an engineering degree and the required certificates for operation/project management (PMP / RMP / SP / ACP / ITIL). • Self-motivated, growth mindset, service-focused, attention to detail, analytical and problem-solving, decision making, negotiation skills, and strong interpersonal communication. Core Competencies • Project/Program/PMO Management • Professional Services • Services delivery • Financial Management • Microsoft Office Suite / SharePoint / BI • CAPEX / OPEX • SLA / OLA / WLA / KPI • Scrum / XP / Lean / Kanban • SDLC / Waterfall / Agile • ITIL / ITSM Key Achievement: • Established the PMO for Riva • NOC to SOC services transformation • Breakthrough ICT Infrastructure project • Global NOC establishment Project Awards • Motorola Bravo award for flawless operation. • Huawei award for project cost control and profit enhancement. • Nokia award for services transformation

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