Wallace Nashid

Background

About Wallace Nashid

Targeting a Desktop Support Technician, with Milestone Technologies which will require me to utilize my exceptional computer skills, abilities and experience in the help desk field to ensure the company’s success. I am highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/ Laptops, hardware, software and peripherals. Expert in-depth knowledge of documenting and upgrading hardware and software systems. Hands on experience in creating user accounts; including user rights, security and group creation. Readily to train employees; identify, analyze, and repair product failures with the ability to determine and recommend products or services suitable to a user requirements. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. Quickly learn and master new technologies; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools and testing methodologies. Ability to perform with minimal or no supervision.