Verified recordBiotechnology Research

Walter P Johnson

Sr Mgr Service Desk and Change Manager at Novavax

Based in Rockville, United States

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Seniority

Manager

Department

Other

Location

Rockville

Industry

Biotechnology Research

Company size

1K

Contact information

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Email

1 credit

w•••••••@novavax.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Walter P Johnson

IT OPERATIONS AND PROJECT MANAGEMENT LEADER Deliver enterprise-level service, through process-driven results. Manage multiple enterprise IT groups including Infrastructure Services, Application Support and End User Services. Motivate and mentor staff and vendors in building top-performing teams providing timely and customer-oriented service. Facilitate as liaison in communications between cross-functional business areas and IT. Problem solve by using multiple proven methods and while looking at all perspectives to bring issues to resolution as quickly as possible avoiding any loss of service to business-critical Information Technology related systems- Service Desk & Desktop Support - Data Center Management - Vendor Relationship Management - Service-Level Process Improvement - Regulatory Compliance - SOX & FDA Audit Reviews - Business Continuity - Disaster Recovery

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