Wanda Bourque

Background

About Wanda Bourque

Experienced Manager and effective leader with broad experience in EHR and practice management healthcare software, project management, onshore and offshore development and customer support. Strong and effective communication skills with clients, vendors, internal management and support staff and client account managers. Strong mentoring and coaching skills with development teams that include clinical and business analysts and quality analysts. Prior experience as Area Manager with Medical Records company managing 18 contracted facilities and staff located throughout the east coast. Interested in strengthening my leadership skills and expanding my knowledge in the healthcare and technical field. Specialties: 10 years experience managing global development teams, 5 years managing Medical Records Accounts and staff. Other skills and specialties include project management, product management, Certified Software Quality Analyst, Yellow Belt Six Sigma, strong customer service, SDLC processes, quality assurance policies, procedures and metrics, creative newsletter writing, sales and contract negotiation.