Wanda Carr

Background

About Wanda Carr

While Amazon continues proving to be a great opportunity for brands and manufacturers, the challenges at times can be just as "great". The evolution of Amazon's push for profitability has been evident in key areas of the business and brands feel the pain. The latest area of challenge is in chargebacks and shortages. While there are legitimate reasons for chargebacks and shortages, there are also situations where chargebacks and shortages occur in error and those situations are happening more often than most would imagine. In total, chargebacks and shortages for 2018 alone equate to over $7B. That is a large figure and addressing it has proven to be a large challenge for brands. Two key challenges in addressing this problem are: 1. Visibility to the chargeback and shortage fees is almost non-existent. Brands have an extremely difficult time even getting to a point to see the information clearly. Amazon does not make it easy. Disputing fees is a large task and takes a specialized expertise that is not readily available. This is where ChargeGUARD comes in. We have technology to deliver the visibility to fees that the brands have been missing. We also have the expertise to execute on the management and dispute of the erroneous fees. The combination of the tools, technology, automation and expertise allow our ChargeGUARD team to tackle these challenges once and for all. To Learn More - Go to the link below where you can see more about ChargeGUARD, where you can use my calculator to get an estimate of your fee recovery potential and where you can request your free audit: