Wanda Carter

Background

About Wanda Carter

I am a Certified Dietary Manager (CDM, CFPP) with over 5 years of experience leading nutrition and foodservice operations in hospital and skilled nursing facility settings. Currently serving as Nutrition Services Manager at Tampa General Hospital – Crystal River (128-bed acute care hospital), I oversee a team of 28 employees and partner with clinical and administrative teams to improve patient-centered care. My career highlights include: • 38% improvement in patient satisfaction scores through staff development and process optimization. • 29% increase in compliance audit scores by strengthening regulatory readiness and quality standards. • Training and mentoring new managers and Managers-in-Training (MITs) to build future leadership pipelines. • Active member of the Dementia Care Committee and Leadership Patient Experience Team, advancing system-wide care initiatives. I am recognized with multiple Shining Star Awards, Power of One Awards, and Employee of the Quarter honors for excellence in service and leadership. As I relocate to Leland, NC, I look forward to contributing my skills in compliance, patient satisfaction, and healthcare nutrition management to a new healthcare facility.