Wasif Hashmi

Background

About Wasif Hashmi

A Specialist in Telecom Domain, with 14+ years of combined experience in Consulting Space, ICT, Budget, Resource Planning & Strategy and Client Management. Proven ability to identify business opportunities and provide the technical expertise to sales representatives to achieve revenue targets across MENA region. My business as usual at work activities are; Project Management, Risk Management: 1. Developed client relations at senior executive and “C Suite” levels 2. Management and deployment of resources from all ICT business units to support the client. Business Organization and specialist in Call center Set Up: 1. Developed solutions and recommend products and services to my clientele on periodic basis. Presentation of solution to client and actively participation in deal/team and product closure. Monitored call landings and influenced solution applications of in the shortest turnaround time and supervised delivery of solutions and managing million dirhams product launches and managed projects based in UAE and MENA region. Meeting and exceeding the revenue target and achieving the account’s financial budget goals each year. Monitoring of a 24/7 calling desk,managing call footfall across all retail channels and managing in with metrics and staggering of technical help-desk call management solutions. Client Engagement & Portfolio management: 6. Engaging client by generating revenue via new business, proposing ways for client portfolio rationalization and cost reduction initiatives. Work closely with Clients and device means to increase foot print in the account management. Effective monitoring of vendors, proposal and technical contract negotiations and suggested periodic resources and budget management. Experienced in implementation in customer satisfaction survey, and survey analytics were furthered analyzed. Adept in planning and executing Large Supply Integration programs across MENA region wise and, working across globally distributed teams. Budget and Resource Monitoring Management: 10. Adept in scalability and executing resource planning, performance metric calculations and assisting HR tools, ensuring seamless service deploying of activities across retail channels across UAE stores. While, I am away from work, I am an ardent fan of Sufi music and an adventure trips planner to unusual countries, unleashing the vagabond in ME.