Wayne Abbott
Director, Customer Success Management at Duck Creek Technologies
Based in United States
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Seniority
Director
Department
Customer/Client Service
Location
United States
Industry
Software Development
Company size
1.9K
Contact information
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w•••••••@duckcreek.com
Phone
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Background
About Wayne Abbott
Customer Service has been my passion since I was a child. Everything I do - every project I work on, every postion I have ever held, every problem I have ever resolved - I always look at it from the customer's perspective. I always put myself in the shoes of the customer and ask,"What is best for the customer in this situation?". Core Competencies: Relationship Building Problem Solving Operation Excellence Digital Transformation Commercial Property/Casualty Insurance I believe "Service Sells". If you do a good job servicing your customers, they will buy more product from you. That's a Win/Win.
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