Wayne Atkins

Background

About Wayne Atkins

I am a hardworking, enthusiastic Desktop Support Engineer working as a contracting at IFDS, who excels at technical and analytical based tasks. I enjoy the technical challenges found working within a busy support team and also on projects that enable me to improve my existing skill set and also gain exposure to new technologies. I am a good team player but am also very apt at working unsupervised and on my own initiative. I will bring to your company someone who is extremely self-motivated, can work well under pressure and towards deadlines. My main priority at all times is customer care be this internal users or external clients. Microsoft Certified IT Professional (MCITP) Microsoft Consumer Support Technician (MCST) Microsoft Certified Technology specialist (MCTS) Microsoft Windows Vista: Configuration (MCTS) looking for work as a 2nd\3rd line Desktop Support Analyst Specialties: Working knowledge of hardware and software including HP 530-8200E desktops,Toshiba Sony and HP laptops, Scanners and peripherals,Printers and print servers Cisco IP phones,Windows 95-7 Active Directory administration,Exchange 2003 administration Office Remote Admin,Real VNC,MS RDP Symantec Enterprise Vault,Citrix ICA client,VMware VI client Norton Ghost,Scriptlogic Desktop Authority,RSA key Token Symantec PGP Universal administration,DHCP Configuring,TCP\IP