Wayne Ceallaigh

Background

About Wayne Ceallaigh

Over 13 years of proven customer service excellence o Received multiple awards based on customer calls o Powerful interpersonal communication and relations skills o Proven relationship building skills o Experienced client/public and client to client liaison o Excellent employee/public mediation skills • 7 years of supervisory experience as the commanding officer for one of the worlds largest Jewish wineries that makes 50 million dollars annually. o Received supervisory awards based on ability to lead an effective team o Regionally awarded supervisor of the quarter award 4 times. o Best employee retention rate for 6 years o Attained company record for lowest incidence numbers o Took an agressive role in leading the company to attain safety records o Helped save clients an estimated 5 million dollars a year through a properly trained and maintained team and through proactively evolving service to expect, match and exceed the needs of the client • 3 years of training/education experience -Currently teach at a performing arts magnet high school (Eng 1h, Eng 2h, Fused, Semantics and Logic).*classroom scores have met and exceeded district metrics. o Worked as a subject tutor and test prep tutor with strong result for students entering high-demand private schools. o Advises on study skills and school success strategies o Experience in customer service training