Wayne Gough
Pension Administrator at Capita
Based in Warrington, United Kingdom
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Seniority
Staff
Department
Operations
Location
Warrington
Industry
IT Services and IT Consulting
Company size
26K
Contact information
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w•••••••@capita.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Wayne Gough
Accomplished and performance-driven professional with proven expertise in managing customer inquiries, complaints, and requests pertaining to, billing, fraud, collections, and universal credit. Demonstrated ability to lead and coach cross-functional teams and ensure high productivity and compliance. Skilled in processing personal information, payroll, time sheets, payment plans, and assurance checks. Instrumental in employing various communication platforms, CRM systems, and quality assurance tools. Committed to delivering best-in-class service, enhancing customer satisfaction, and exceeding performance metrics. Please feel free to contact me if you would like to know more information about my experience.
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