Wayne McPhillips
Senior Management Consultant at Pcg Project Consulting Group
Based in Minneapolis, United States
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Seniority
Director
Department
General Business & Management
Location
Minneapolis
Industry
Business Consulting and Services
Company size
149
Contact information
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w•••••••@pcg-usa.com
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Background
About Wayne McPhillips
As a Senior Management Consultant at Project Consulting Group (PCG), I enable and deliver business outcomes for our clients by driving excellence, empathy, and experience. With over 20 years of IT leadership and program management, I have a proven track record of leading business transformation and growth across various industries, including corporate retail, real estate, and financial services. I leverage my skills in customer relationship management (CRM), business analysis, process improvement, and change management to provide strategic and tactical guidance for our clients' loyalty and CRM initiatives, system conversions, and IT infrastructure improvements. I also oversee the support and maintenance of existing and new business applications, ensuring operational excellence and customer satisfaction. I am passionate about creating value and impact for our clients and their customers, as well as empowering and developing our teams and partners.
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