Wei Scaltrito
Chief Client Experience Owner, Fund Product Innovations at Vanguard
Based in Philadelphia, United States
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Seniority
Other
Department
Other
Location
Philadelphia
Industry
Financial Services
Company size
26K
Contact information
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w•••••••@investor.vanguard.com
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Background
About Wei Scaltrito
My mission in life has always been to find “the riches in the niches” - to scale-up product growth in niche markets for 10x returns, both in 25-person startup and corporate incubator settings in the last 15 years. Since joining Vanguard’s FinTech Incubator in 2019, I have launched over 20 new products impacting ~$400 billion in annual transactions via enterprise SaaS platforms, directed product strategy for our Morningstar #1 Award winning wealth management platforms with over $200 billion in AUM, and acquired 1 million users within six months of launching a personal finance app via successful integration with Alibaba. Before then, I came from a five-year journey in the startup world: first, creating a service and grew user base from 10k to 500k, to help underserved Millennial Asian Women like myself “hack online dating”; then, doubling subscription and revenue for True Food TV via strategic partnerships, offer expansion and operational innovation. At the beginning of my career, I spent five years advising Fortune 500 healthcare companies to invest in niche segments that resulted in double digit growth in market share, and to reduce a major client’s total medical cost by 25%, by addressing root causes to employee stress. What I have learned so far is this: In the short term, exponential growth is most often achieved by finding new ways to serve the “bottom 20%” - your “underdog” clients. In the long run, the best sustainable growth comes from congruence in both mindset and behaviors that ensure fairness and abundance – in how we serve our clients, empower our teams, and carry ourselves. As for skillsets, I am at my best filling the gap among product, sales and client success. I enjoy pulling in industry know-how, product acumen, and a keen understanding of client needs, to drive exponential growth that is also sustainable for the product teams. Let's connect - I cherish the privilege to share this journey of growth with you. Myers-Briggs: ENTJ-T StrengthsFinder: 1. Activator; 2. Woo; 3. Strategic; 4. Futuristic; 5. Learner.
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