Wendy Abdo
Service Delivery Manager, Global Knowledge Management at Worldpay
Based in Atlanta, United States
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Seniority
Other
Department
Other
Location
Atlanta
Industry
Financial Services
Company size
9.6K
Contact information
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w•••••••@worldpay.com
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Background
About Wendy Abdo
Self-motivated, dependable professional with over 12 years of combined experience in knowledge management, reporting, and communications. Proven success in managing a wide range of ITSM initiatives and in implementing and supporting Knowledge-Centered Service (KCS) practices that align to and support organizational goals. Possesses excellent relational skills and a natural ability to understand and communicate with others. Flexible, knowledgeable expert who works well both independently and as part of a team. Specialties: knowledge management, reporting, ITIL, ITSM, communications; writing and editing; strategy and planning with additional capabilities in SACM, content and document management; communications analysis; change communications; technology integrations; and project reporting.
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