Wendy Cross

Background

About Wendy Cross

An engaging and collaborative individual with proven success in leveraging adult learning principals to design, develop, and deliver successful training programs. Extensive experience applying both leader led, and virtual classroom training, to both small and large groups across diverse industries. I am a striver for success, goal oriented individual, with an infectious energy. A passionate individual with a deep understanding that customer service and satisfaction at all levels maintains and increases business growth. Strengths Include: Blended learning principals, Virtual and Classroom facilitation, Adobe Connect, Adobe Captivate, Needs Analysis, Consultative selling techniques, Project Management, Relationship building -Support and Implement National Sales training -Propose training recommendations to senior leadership to ensure best in class sales force -Coaching to reinforce sales skills by assessing each Sales Representatives current competencies, determining training required, and researching, designing or learning appropriate training programs.