Wendy Luft

Background

About Wendy Luft

I am a experienced professional in Client/Customer Service, Operations Support with extensive background in the e-commerce industry. My strengths include collaborating with diverse teams to address system-related challenges, navigate data issues, and enhance client satisfaction. In addition to my customer support capabilities, I possess skills in auditing, accounts payable and receivable, user acceptance testing, and functional testing. Over the years, I have developed strong problem-solving abilities and created effective training materials, along with improving and streamlining processes to maintain consistent and effective workflows. I am proficient in various tools, including Jira, Salesforce.com, MailChimp, and Microsoft Excel. My commitment to customer advocacy is a key aspect of my work, as I consistently prioritize client-focused outcomes and uphold a high level of accountability. If you're looking for someone who can navigate complex systems, resolve issues efficiently and enhance your overall customer satisfaction - let's connect! Together we can leverage my skills to ensure your clients excel in the intricate world of e-commerce.