Verified recordInsurance

Wesley Didrichsen

Customer Service Representative at Geico

Based in Buffalo, United States

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Seniority

Staff

Department

Customer/Client Service

Location

Buffalo

Industry

Insurance

Company size

31K

Contact information

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Email

1 credit

w•••••••@geico.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Wesley Didrichsen

I am a goal-oriented individual who thrives on customer interaction. I excel in identifying and solving inconsistencies and applying effective, tactile approaches to reduce repeat errors. When learning a new system, I master each section a piece at a time, so that while my learning curve seems slow, I end up being more knowledgeable than others to whom it was introduced before me. I take pleasure in seeing that clients are well-informed and capable of understanding their common problems, to achieve faster, more satisfying resolutions as their conception of these issues becomes better-developed. I possess higher-than-average written and verbal skills, and enjoy putting them to use in creative ways. I have been tasked with creating public-facing presentations and reaching out to new or difficult to manage clientèle in recognition of these skills.

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