Wesley Paira
Service Escalation Expert at Canva
Based in Philippines
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Seniority
Staff
Department
Information Technology
Location
Philippines
Industry
Software Development
Company size
12K
Contact information
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w•••••••@canva.com
Phone
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Background
About Wesley Paira
Claims Specialist: • Approach problems logically and with good judgment to ensure the appropriate customer outcome • Make appropriate decisions on behalf of the customer quickly and effectively • Effectively prioritize work to ensure efficiency • Conduct research as needed • Take ownership of each customer while empathizing and prioritizing customer needs • Resolve conflicts and manage customer expectations • Determine customer needs and provide appropriate solutions through relationship building
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