Westley Patterson
Operations Manager at Vodafonethree
Based in Manchester, United Kingdom
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Seniority
Manager
Department
Operations
Location
Manchester
Industry
Telecommunications
Company size
2.3K
Contact information
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w•••••••@vodafonethree.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Westley Patterson
As an Executive Office Operations Manager at Three UK, over two years of experience has been dedicated to managing escalated regulated complaints. Strong stakeholder management, overseeing complex workflows, and maintaining regulatory compliance, the role requires delivering high-quality customer outcomes through strategic planning and operational excellence. Previous roles, including FCA Quality Assurance Manager and Operations Manager at Vodafone, have refined expertise in quality auditing, complaint handling, and cross-functional collaboration. Passionate about empowering teams and embedding customer-centric processes, the focus remains on creating operational efficiency and continuous improvement in dynamic telecom environments.
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