Wilford Williamson
IT Support Specialist at Looksmart
Based in Oakland, United States
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Seniority
Staff
Department
Information Technology
Location
Oakland
Industry
Technology; Information and Internet
Company size
179
Contact information
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w•••••••@looksmart.com
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Background
About Wilford Williamson
Highlights of Professional Capabilities• Demonstrated track record of providing a consistent high level of service regardless of assignments, time zone, location, or time constraints• Consistent track record of work in collaboration with several well-know National Technical support companies and Professional Services providers• Experience with providing networking/technical support in diverse environments • A tier 2 networking-tech support technologist with a tier 3 networking mindset• Capable of troubleshooting and verifying proper functioning of routers, switches, network gateways, wireless access points, network concentrator, firewalls, VPN, servers, and workstations• Experience with providing networking/technical support for international companies with U.S. presences• Expertise in project deployments of ‘intelligent devices’ that are network capable: smart phones, tablets, workstations, Macs, laptops, network printers, servers, digital signage, informational kiosk, and thin clients• Proficiency in enhancing the technology competence of organizations by teaching, coaching, mentoring users and colleagues in the use of technology devices and applications
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