Will Berry

Background

About Will Berry

Previously a S.M.E (Subject Matter Expert) Frontline Service Desk Analyst with over ten years experience of providing technical and customer support. Enjoys motivating and being part of a productive team; equally comfortable working on own initiative. Accustomed to operating under considerable pressure, remaining calm and effective and prioritising wisely, enabling me to meet targets and deadlines.Outside of work, I enjoy sport (playing and watching football), music (going to festivals or small intimate gigs), movies (watching the latest releases, going to fan/outdoor screenings, or taking part in immersive experiences), and team based activities such as escape rooms. I also like to keep up to date with the latest technologies, as well as casually browsing the internet and websites such as Reddit.• Microsoft, Linux, AIX, RedHat Operating Systems• Cisco Systems, IP Telephony• HP, Dell, Lexmark Printers• Incredibly proactive, self-motivated and efficient• Customer Focused• Excellent Team Player • Keen and Quick Learner• Time Management