Will Harris

Background

About Will Harris

Customer-driven, process-oriented quality manager. Proven experience in a leadership and team-building capacity to drive profit margins and enhance quality performance. Use exceptional communication and intuitive decision-making skills to manage people and improve operating procedures to reach high profit goals. Known for driving costs and wastes out of operations while simultaneously improving quality. Outstanding active listening, critical thinking, process mapping, negotiating, and problem-solving skills. BS in Metallurgy from Penn State. Completed the coursework for a master’s degree in industrial engineering. Lean Six Sigma Blackbelt. Quality Leadership. At Bonnell, led a team of two quality engineers and seven technicians. Managed capital projects up to $100K. Improved OEE from the goal of 91% to 93%, which is worth about $1.2M per month. Collaborated with customers to improve quality; improved customer satisfaction by 70%. Automotive. At Bonnell, managed the IATF 16949 certification process. Led multiple automotive program launches using the Advanced Product Quality Planning (APQP) and Part Production Approval Process (PPAP). methodologies. Key customers were Tier 1 suppliers to Ford and Mercedes-Benz. Aerospace. At Kaiser, collaborated with our largest customer (20% of revenue) to ensure specs were met for Airbus and Boeing. Ensured we met ASTM specs, SAE aerospace specs, and NADCAP compliance (for heat treating of aluminum alloys). Reduced the number of corrective actions from 50+ to less than 20 per year. Lean Six Sigma. At Alcoa, built a strong foundation in quality leadership and continuous improvement. Created a stores inventory system using Lean techniques; this reduced inventory from 5M to 2.5M lbs. Reduced scheduled downtime by 83%(from five hours to 45 minutes), which was worth about $25K per caster, per event. weharris10 [at] gmail.com 678-876-0438