Will Wrye

Background

About Will Wrye

An experienced, energetic, and flexible professional aiming to help an organization achieve its goals. Six years of multi-sector experience, underpinned by strong communication skills. Pragmatically and numerically minded. A detailed communicator and idea driven. Call Representative | Customer Service Email: will.wrye@gmail.com Accomplishments: FLEXIBILITY AND ADAPTABILITY Seasoned contract worker accustomed to new schedules and work routines. Completed assignments in the following capacities: human resources, customer service, policy, data processing, and accounting. CUSTOMER SERVICE & ORAL COMMUNICATION Recognized for outstanding customer service with CVS Caremark, a leading pharmacy benefit manager; educated three-hundred customers weekly and handled sensitive information daily. Taught healthcare lessons to new refugees voluntarily to help them adjust to American life. PROJECT MANAGEMENT & RESEARCH Conducted research that enabled the Vice Chancellor of the College of International Security Affairs (CISA) to launch a graduate-level program, and completed research projects for three faculty members that helped them shape their curriculums. ATTENTION TO DETAIL AND WRITING Produced compendiums of my research for the faculty members of CISA; edited the colleges weekly newsletter for fifteen publications, reviewing seventy-five citations per issue. Assisted the leadership of the Tennessee School Board Association by proofreading their school board directories. ORGANIZATION Created a dataset that tracked specific information for over one-hundred personnel at a healthcare treatment facility, which allowed the HR Director to comply with government regulations.