William Benson
User Researcher, Quantitative at Toast
Based in United States
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Seniority
Other
Department
Other
Location
United States
Industry
Software Development
Company size
7.8K
Contact information
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w•••••••@pos.toasttab.com
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Background
About William Benson
User Experience & Human Factors Researcher with more than 12 years of experience using quantitative and qualitative research approaches to bring clarity to chaos. I have expertise in survey design, statistical analysis, data analysis, usability testing (both moderated and unmoderated), customer interviews, and heuristic evaluations. I am passionate about building tools and resources to reduce time to insight such as dashboards, standardized research templates, and resources to guide teams through conducting research.
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