William Brooks
Senior Card Operations Analyst - Transaction Banking Operations Dept at Solaris Se
Based in Berlin, Germany
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Seniority
Other
Department
Other
Location
Berlin
Industry
Financial Services
Company size
616
Contact information
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w•••••••@solarisgroup.com
Phone
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Background
About William Brooks
With over three years of experience in fraud prevention and dispute resolution, I have honed my expertise in analysing data, detecting anomalies, and identifying fraud patterns using various tracking and analysis tools. Within three months of the team’s operation, €17.642,26 was saved, and by the end of the year, €69.977.63. An additional €36.401,02 was saved within 6 months by asserting cardholder liability when investigating fraud claims. As a result, the total recovered amount of €217.164 from 1172 chargeback requests, with a 94% success rate over 3 years. The second presentment rate remained at 20%, below the European market average. My dedication to this field is fuelled by a genuine enthusiasm for numbers and the intricate insights they can provide. Beyond my professional pursuits, I am a multi-faceted individual with diverse interests. One of my greatest passions is music, where I find solace, inspiration, and an outlet for creativity. Music has always been integral to my life, whether it’s music production or exploring various genres. Another area that captivates me is technology. I am fascinated by the rapid advancements in this field and how it continues to shape our world. From artificial intelligence and fraud risk management to statistical analysis tools, I embrace the opportunity to stay updated with the latest technological trends and leverage them to enhance my abilities to critically solve problems. Above all, I am an avid learner with a thirst for knowledge. I relish the challenge of acquiring new skills and expanding my horizons. Whether through professional development courses or engaging in self-study, I am committed to staying at the forefront of my field and continuously improving my abilities. That said, I bring a unique blend of analytical expertise, a passion for music, a fascination with technology, and an unwavering commitment to personal growth. I am eager to connect with like-minded professionals, collaborate on new projects, and contribute to an organisation that values autonomy, innovation, integrity, and continuous improvement. I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at williamjbrooks1@gmail.com.
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