William Bryant
Major Incident Manager at Truist
Based in Lithia Springs, United States
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Seniority
Manager
Department
Operations
Location
Lithia Springs
Industry
Financial Services
Company size
28K
Contact information
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w•••••••@truist.com
Phone
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Background
About William Bryant
With more than 23 years of experience in the technology industry, my experience with process analysis, deductive reasoning, and improvement methodologies. ServiceNow Subject Matter Expert (SME) with the implementation of process improvements to problem management within organizations. Strong leadership skills along with design and integration problem-solving skills. • Experience evaluating and deploying various Network Management systems • Multiple Operating Systems • Cisco and Foundry networking devices • Knowledgeable of various networking protocols TCP/IP, OSPF, DHCP, DNS, SNMP • Network Operation Centers and Helpdesk functions’ Specialties: Incident Management, ITIL v3 Operational Support & Analysis, Network Management Software
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Brandy Lewis Jackson
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