William Elder
Customer Engagement Manager - Technical Services at Tech Impact
Based in Bowling Green, United States
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Seniority
Manager
Department
Other
Location
Bowling Green
Industry
Non-profit Organizations
Company size
332
Contact information
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w•••••••@techimpact.org
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Background
About William Elder
Experienced professional, leveraging diverse technical expertise in Cloud, Customer, Security, and Data Center infrastructure design and technical sales, as well as cost analysis and containment to create competitive solutions and product offerings to improve quality. Skilled in Cloud, Customer, Security, and Data Center infrastructure solutions, using reference architectures and methodologies with innovation and resourcefulness to achieve customers’ specific business mission. Extensive experience and knowledge in requirements analysis with market-competitive solutions that meet the customer’s budget and RFP/RFI requirements. Accomplished in scope of leading multinational, multiple discipline teams of subject-matter experts, using a combination of standard and custom solutions to orchestrate development of complex, multiple year, custom solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions for delivery of infrastructure services for global enterprise clients. Skilled and experienced in development of re-usable engagement assets in architectural direction, risk assessment, tools, process improvement, and value within the organization.
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