Seniority
Staff
Department
Customer/Client Service
Location
Hollywood
Industry
Retail
Company size
13K
Contact information
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w•••••••@chewy.com
Phone
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Background
About William Esbrook
Spent the majority of my working career in Customer service and first Party collection departments in the finance industry. Over 20 years of extensive customer service, collections, and account resolution in a call center environment Ability to identify and solve problems with excellent negotiating, communication and interpersonal skills Microsoft Office Applications, internet proficient Knowledge of the Fair Debt Collection Practices Act – FDCPA – and Federal Privacy act Able to work autonomously or as part of a team B.A, Columbia College Specialties: Call Center Specialist Customer dispute resolution Training
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