William Harris

Background

About William Harris

As an Enterprise IT Service Strategist at Lockton, my focus is on identity architecture, endpoint engineering, and security operations within complex, hybrid Microsoft environments. I work to enhance the reliability, scalability, and security of the global insurance infrastructure. My expertise includes managing and optimizing identity systems such as Azure AD/Entra ID, Active Directory, Okta, and CyberArk, as well as endpoint platforms like Intune, SCCM, and Jamf, ensuring compliance with enterprise baselines. My work extends to troubleshooting secure access layers involving Citrix VDI, Cisco AnyConnect, Palo Alto GlobalProtect, and other remote-support tools. With experience across multiple industries and roles, I bring a collaborative and problem-solving approach to ensuring seamless IT operations. My goal is to support secure and reliable infrastructure for business continuity in dynamic enterprise environments.