William Hope

Background

About William Hope

Senior level business leader who offers extensive experience obtained through positions of progressive responsibility. Strong critical thinking, logic and problem solving skills to identify and implement effective solutions. Applies keen insight, analytical and collaborative leadership skills to develop and implement strategic plans to achieve efficiencies, increase business and enhance customer experience. Dynamic team player with a positive attitude and effective conflict resolution skills. Excellent interpersonal skills in dealing with a diversity of customers, vendors and colleagues. ACCOMPLISHMENTS Over 10 years’ experience as a Manager in the financial services industry providing departments with growth, structure, organization, efficiency and controls Exceeded portfolio growth targets through successful promotion of products and creation of portfolio management system to monitor individual and regional performance Increased customer satisfaction and operational efficiency through implementation of consumer website, business relationship system, on-line payment system, and upgrades to customer management and credit approval systems STRENGTHS Visionary Leadership Operational Efficiency Relationship Management Client Experience Business Development Strategic Planning Business Analysis Team Building Solution Focused