William Hunt

Background

About William Hunt

As I am confronted with new technologies and opportunities, I strive to position myself to take full advantage. With a philosophy to be constantly learning and growing I feel that I can always succeed. While at Corinthian Colleges, I have been able to gain terrific experience working in a large enterprise environment, supporting desktops and laptops across the country and internationally. Using Microsoft SCCM 2007 I was the principal architect of the Windows 7 image and major player in upgrading the company from Windows XP to Windows 7. Using SCCM 2007, I was able to create a single standardized image, deployable from any one of our 100+ sites supporting all supported desktop and laptop models. This single standardized image was also adapted to use Microsoft’s User State Migration Tool (USMT) to easily transition our users from Windows XP with Office 2007 to Windows 7 with Office 2010. Since this initial project SCCM has been upgraded to 2012 where I have been able to continue to grow. In addition to my contribution to the Windows 7 Upgrade I have also taken on the role of primary ServiceNow administrator. In this capacity I have been able to move our IT department off of a no longer supported ITSM system onto the cloud SaaS platform of ServiceNow. Beginning with the Incident module I was able to customize the base ServiceNow Incident platform to suite the business needs of the Corinthian Colleges IT Department. ServiceNow has provided Corinthian Colleges with a fast, reliable and extendable platform to build off of. Along with Incident and Change Management now being done in ServiceNow I have also taken on the responsibility of building out the Service Catalog, including working with parts of the Corinthian business users, leverage the ServiceNow platform to better streamline their internal workflows and processes, while providing reporting that was previously not available.