William Laubach

Background

About William Laubach

IT leader with 20+ years of experience in the technology industry and over 9 years at Emery & Webb Insurance, leading the design, reliability, and governance of enterprise IT environments in a regulated business setting. My focus is on aligning technology strategy with business objectives while ensuring security, resiliency, and operational excellence.At Emery & Webb, I’ve been responsible for strengthening the firm’s technology foundation—helping drive core system availability to 99% through the implementation of architectural standards, governance frameworks, and sustainable best practices. By shifting the organization toward proactive management, automation, and continuous improvement, I’ve contributed to an 80% reduction in recurring IT issues, improving productivity and reducing operational risk across the business.My background includes supporting and leading environments ranging from 100 to users, with experience spanning IT operations, infrastructure, help desk leadership, vendor management, and compliance-driven decision-making. I regularly balance day-to-day operational accountability with long-term planning, ensuring technology investments scale with the organization and support growth.I bring a collaborative, business-first mindset to IT leadership—partnering closely with executive teams, department leaders, and vendors to deliver solutions that are practical, secure, and aligned with organizational priorities. I’m particularly focused on building resilient systems, clear processes, and teams that can operate effectively today while preparing for tomorrow.