William Lecomte
Directeur Business Unit Esm at Infodis
Based in Paris, France
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Seniority
Staff
Department
Other
Location
Paris
Industry
IT Services and IT Consulting
Company size
483
Contact information
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w•••••••@infodis.com
Phone
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Background
About William Lecomte
Define user’s satisfaction, take advantage of their experience, welcome all proposals for evolution with enthusiasm and then pragmatically build an efficient and realistic service around the customer. Speciality: Service - Business process management (consulting and analysis)- ESM / ITSM implementation (EasyVista)- ESM / ITSM governance - Project management - Change management - High quality service (SDM, continual improvement process) and service contracts - User journey - Dashboard implementation and analysis.
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