William Lewis
Regional Delivery Manager at Global Convergence, Inc. Acquired By New Era Technology 2021
Based in Charlotte, United States
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Seniority
Manager
Department
Supply Chain & Logistics
Location
Charlotte
Industry
Information Technology and Services
Company size
92
Contact information
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w•••••••@neweratech.com
Phone
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Background
About William Lewis
Responsible for the successful IT managed service operations of an assigned region for client 2. Reviewed all on-demand service requests ensuring Chase technology standards are met and the requested deliverables are provided completely and within outlined SLAs 3. Maintained close relationships with stakeholders to ensure the successful operations of the designated region; conducted weekly meetings and provided regular KPI updates 4. Worked closely with third party vendors to ensure field technicians provide the highest quality service
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