William Linder

Background

About William Linder

With 20 years of experience in the wireless industry, I've climbed the ladder from a retail sales agent to my current role as a Business Operations Manager at Boost Mobile. My career has been a journey of growth, learning, and making a meaningful impact on both the businesses I’ve worked for and the customers we serve.I have supported the nation as the Business Operations Manager for the Affordable Connectivity Program (ACP) at Boost Mobile, I lead initiatives in training, sales presentations, and business operations, leveraging my teams skills to drive results. My focus is on optimizing operations and nurturing relationships that fuel business growth and customer satisfaction.Previously, as a Sales Operations Project Manager for the Emergency Broadband Benefit Program (EBBP), I played a key role in managing sales operations, enhancing management strategies, and leading a team with a focus on excellence. My tenure at Boost Mobile also includes a successful stint as an Account Executive, where I was instrumental in elevating customer experience and driving sales performance.Before joining Boost Mobile, I served as an Indirect Account Executive at AT & T, where I specialized in training, relationship building, and managing critical client accounts. My early career at Sprint saw me in various roles, including Escalation Management and Account Service Specialist, where I honed my skills in customer care, training, and problem resolution.Starting as a Store Manager at The Customer Center, I managed all aspects of store operations, from inventory management to staff training, consistently meeting sales quotas and ensuring customer satisfaction.My journey in the wireless industry has equipped me with a deep understanding of business operations, strategic relationship management, and sales growth. I am passionate about creating impact through innovative solutions and collaborative efforts, and I am committed to driving success for my team and the organization.