William Luck

Background

About William Luck

As an IT Project Management Specialist with a strong background in Web development and expertise in graphic design and UX, I have a proven track record of investigating and resolving complex product complaints while maintaining regulatory compliance and ensuring customer satisfaction. Apply rigorous time management and task tracking methods to successfully oversee and manage all project stages from conception to completion. With 5+ years of experience in IT and UX, I have exceptional analytical and critical thinking skills to identify root causes of issues quickly and effectively. Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them. Proficient in regulatory compliance, I am experienced in quality assurance, process improvements, and project management. I am self-motivated, detail-oriented, and deadline-driven with exceptional problem-solving and customer service skills. Additionally, I am proficient in HMTL with experience in data analysis and report generation, as well as other supporting organization resources such as Agile, Kanban, and Sharepoint. Proud Graduate of Coastal Carolina University - BS Information Technology Minor focus: Graphic Design