William Mansfield

Background

About William Mansfield

Experienced Data Center Engineer and Operations Management with a demonstrated history of working in the computer hardware industry. Skilled in Management, Technical Writing, Technical Support, Power Protection, and Testing, Asset Management, Multiple ticketing systems, Oracle and other database use. Strong information technology professional with a Master's degree focused in Networks and Communications Management with an emphasis in Wireless from Keller Graduate School of Management of DeVry University. Data Center Support Specialist at Voya and Cognizant - 24x7x365 data center hardware, environment, incidents, changes, upgrades, moves, adds, installations, troubleshooting, vendor outsourcing, documentation, planning, design, transition, implementation, operations and ongoing analysis to directors and VP level decision managers and directors. Data Center Architect and Support, Field Service, IT, Servers, Wireless, Network, Telephony, CTV, Access, PBX, Call Center, Logistics Specialist, Cost Estimates, Asset Mgt, Inventory Control, Space, Power, Visio Drawings. Hardware Installation Specialist / Windows / Network Config / Power and Cabling / Customer Service / Project Coordination Results-drive team leader and player with a positive “can do” attitude. Communication skills, analytical troubleshooting aptitude, and motivation necessary to meet or exceed employer, and client SLAs