William McCormack

Background

About William McCormack

I am career educational specialist with a primary focus on technical course development and delivery for customers, partners and internal employees. My main role has been in upgrading educational programs into training programs by building lab environments and developing a curriculum of hands-on, self-paced exercises. I have built certifications from scratch and have also built a profitable training program from the ground up at no cost to my company. I have significant experience with communications and program management. I was a communications manager at a telco and have written press releases, newsletters, white papers, commissioned national polls and have program-managed large-scale rollouts of customer and internal training. I have a technical background in networking and UNIX/Linux server technology. I teach newhire engineers at Juniper how to code and compile the Junos operating system. I spent five years working in a protocol analyzer company documenting how protocols work. I work well in environments where there may be little or no training or where training needs up-leveling. Tool Experience:* Learning Management System (LMS): Cornerstone, LearningPortal and Skillport * Source Code Repositories: Subversion, Git, Perforce and CVS.* e-learning platforms: Storyline, Camtasia, Presenter, Illustrator, and GIMP. I also have a background in technical publications. I was a Pubs and Training Manager for two companies and have also worked extensively as a writer - having written or substantially revised thirteen technical manuals.