William Norris

Background

About William Norris

Since 2007, a range of experiences in the fields of electrical engineering, quality control, assembly and testing of electrical equipment specializing in power distribution (switchboards). • Provide technical support and guidance to the teams (engineering team, sales team, commercial operations team) to ensure that all customer requirements are met in a timely manner. Review of customer specifications and drawings along with a final review prior to the completion of engineering on all complex jobs. • Responsible for maintaining high quality levels for the engineering team as measured by defects per section, change notices, factory floor problems, customer complaints and details of field rework if needed to suit customer needs. • Promote open communications and maintain an effective working relationship with the customer/field sales and shop operation associates. Maintain a participation approach in dealing with team members and with co-workers in all functions through self-directed motivation and high involvement.