William P Corcoran

Background

About William P Corcoran

My name is William Corcoran and I have been working in the Customer Service and Technical Support field for 20+ years in various industries including software, medical, finance, and background investigation. Over the years I have provided Customer Service and Technical Support to Tens of Thousands of customers via telephone, email, in person, and through ticketing systems which I am very proud of. I have been trained on applications SAP, Service Desk, Active Directory, SCCM, LSD Console for software installations, Sales Force, Helix & Remedy ticketing systems, Microsoft Office, One Drive, Group Wise, TPX, Teams, Azure, Fluke Devices for patching Networks, Network and personal printer configurations, Internal Phone Applications Cisco, Avaya, and Webex, Supporting Webex and Teams conference rooms, Provisioning T-Mobile, AT & T, Verizon Cell Mobile Devices and Cisco Desk Phones. I consider myself a hard and dedicated worker who is easily trainable.