William Paulo
Coordenador De Serviços at Belltech
Based in São Paulo, Brazil
7-day free trial · no credit card
Seniority
Manager
Department
Operations
Location
São Paulo
Industry
IT Services and IT Consulting
Company size
611
Contact information
Reveal William's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
w•••••••@belltech.la
Phone
5 credits+55 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About William Paulo
20 + years of Telecom experience; • Extensive knowledge in large Call Centers; • Links Telephony (IP, MFC-R2, ISDN, SIP) • Data Link (LAN,WAN, VPN); • Protocolos de comunicação de rede (TCP/IP, DNS, DHCP, FTP, SCP) • Mesa Trading • MS Teams • CTI Applications; • Virtualization (VMWare AWS); • Experience in technology "cloud computing"; • Experience in managing global projects; • Experience in managing a global Support Center; • Enthusiasm and passion for new challenges; • verbal communication skills and writing with management and customers; • Technical experience team management with different cultures; • Experience in ITIL-based process and COBIT best practices; • Conduct customer satisfaction based on quality improvements; • Hiring and managing third-party services (outsourcing) • Language Portuguese, advanced in English and Spanish; Acting with software engineer for technical delivery solutions from Avaya primarily focused on the design and implementation of Call Center IP, SIP and virtualized. Consultant of best practices in Telecom Avaya deployment.
Decision-makers
Other people at Belltech
- LNStaff
Laura Nataly Lopez
Analista De Talento y Bienestar · Human Resources
- GMStaff
Greyles Montaño
Gerente De Proyectos · Other
- AFOther
Andres Felipe Jiménez
Técnico Ccee · Other
- DBStaff
Diego Bonifacino
Especialista En Comunicaciones · Information Technology
- AMManager
Alexander Moreno Solano
Technical Leader · Information Technology
Build a list of verified contacts at Belltech
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like William
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime