William Peak
Customer Experience Officer at Tafe Queensland
Based in Brisbane, Australia
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Seniority
Staff
Department
Customer/Client Service
Location
Brisbane
Industry
Education
Company size
4.2K
Contact information
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w•••••••@tafeqld.edu.au
Phone
5 credits+61 ••• •••• ••••
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Background
About William Peak
As a Gold Class Manager at Event Cinemas, I oversee the operations and customer service of our premium cinema experience. With over 9 years of experience in the hospitality industry, I have developed strong skills in food service, sales campaigns, staff training, and roster management. I am passionate about delivering exceptional entertainment and dining experiences to our guests, while ensuring the efficiency and profitability of our business.In addition to my managerial duties, I have been involved in numerous projects, changes, and developments at the site level, such as organizing and hosting our well-known Chicks at the Flicks and Gold Class Functions events. These events require careful planning, coordination, and execution, as well as effective communication and collaboration with internal and external stakeholders. I have successfully led and supported these events, resulting in increased customer satisfaction, loyalty, and revenue.I am Business Management Graduate from University of Queensland (Majoring in Human Resources). I am eager to apply my knowledge and skills to new challenges and opportunities in the fields of human resource, project management, administration, and hospitality. I am always open to learning new things and expanding my horizons. If you are looking for a motivated, reliable, and versatile professional, please feel free to contact me. I would love to chat with you and see how we can work together.
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